What our clients are saying!

May 23, 2011

Rachel,

Thank you for all your help and hard work.  It is all much appreciated.  You are always very kind and professional.

Thank you,

The Keem Family

Strykersville, New York

 

December 22, 2010

Dear Peggy,

Thank you so much for helping me straighten out my insurance billing.  You are such an asset to your company.  Merry Chrismas and Happy New Year!

Dolores A. Brockenshire

Buffalo, New York 

 

 October 20, 2010

Tom,

Now that things are back to where they were prior to our water problem of June 6, 2010 when our basement flooded I would like to tell you of the great service we received from our insurance provider Travelers and their Claims Representative Nathan Nowakowski.  (Click here to view full version)

Respectfully,

Ronald W. Endle

Cheektowaga, New York

 

October 18, 2010       

Tim, I wanted to thank you for the professionalism you displayed as my new insurance agent. You demonstrated through your integrity that you were looking out for my best interest before the sale. When you reviewed my current auto policy, you informed me that it would be best to hold off on switching to avoid being penalized for early termination.  In addition, you were able to provide me with better home owner coverage at a lower rate.   You stated that you would give me personalized customer service. Based on my previous experience with you, I believe that you will stand behind your word.  I look forward to doing business with you.

Sincerely,  

Albert Grimaudo 

Churchville, N.Y.

 

 

May 20th, 2010

 

 

Hi Eric, I just want to thank you placing my auto insurance with Erie Insurance Company.  I had an accident, and they were extremely easy to work with.  The claims representative was right on the mark and polite.  I received my check in 2 days, and even though I had a rental vehicle for 3 days, the claims representative covered the additional two day extention of the rental vehicle, as the collision shop received the wrong parts for my auto from the manufacturer.  Erie Insurnace was terrific!  Eric, I just wanted to express my wonderful claims experience and thanks to you for your assistance.  You are always ther for me with the right answers.

Diane Ziarkowski

Cheektowaga, New York

 

June 3, 2009

I would like to give special thanks to Dyan Thrush.  We needed a policy change because we had our house demolished and need a builder's risk insurance policy to construct a new residence.  I had no idea where to begin - so I was lucky to get Dyan.  We needed this quick because the contractors were ready to build, and Dyan was right on it.  Through e-mails and phone conversation, Dyan gave me various proposals and explained everything so I would understand and could make a well informed decision.  Dyan was always there when I needed her and answered all my questions.  Dyan coordinated all of the required insurance documents with my attorney and made sure everything was completed so I could close on my construction loan.  Thank you for helping me.

Irene and Mark Schmidt

Niagara Falls, New York

 

June 2, 2009

I would really like to tell you how much Peg Stewart helped me when my homeowner insurance information was incorrectly handled by my bank that has my mortgage.  When I received my mortgage statement, my payment had gone up some $690.00.  The reason for that was the yearly payment was put through to be deducted each month instead of once a year.  I must say that Peg put me at ease and I trusted that she would take care of everything - and she did. 

Roberta Seekins

North Tonawanda, New York

 

April 28, 2009

Just a note to let you know I had the pleasure of meeting with Dyan Thrush on 04/29/2009 after conversing with her many times on the phone over the past years.  I also wanted to say she has been a great help to me.  Not only did she save me some money but the satisfaction and assurance I received was definantely worthwhile.  Her knowledge and experience are "A" plus with me and her warm personality a double plus!  I'm happy to have Dyan and your agency represent me.

Geneve Smith

Buffalo, New York